Frequently Asked Questions

Amazing! If you would would like to purchase our current items, we offer them through FAIRE. If you would like to do your own custom designs, please email us your logo/design in vector format 412thelabelco@gmail.com. Please include sizing, quantity, and if you have a specific deadline. We will be in contact. 

We apologize, we currently do not accept returns or exchanges. If you have a problem/mistake with your order, please contact us 412thelabelco@gmail.com. Please check out sizing chart before purchasing, all items are unisex and run true to size. 

Your order will ship within 1-3 weeks of your order date. Please keep in mind that all items are handmade to order. 

Once your package is dropped off at UPS/USPS, 4:12 is no longer responsible for your order as it is out of our hands. Please contact your local postal services for further assistance. 

Yes, we ship WORLDWIDE!! Although, we do charge USPS rates for all international shipping and the pricing is calculated for us. Please allow 3-12 weeks for your package to arrive at the most, but most international package arrive within 25-30 days.